It doesn’t matter if it is the latest flagship device or a slow end device. “Not Registered On Network” error is a well-known problem and happens on all Samsung Galaxy devices. This is the worst problem because it blocks the basic feature of a phone which is making phone calls and sending text messages. When your Samsung Galaxy device cannot communicate with the SIM card, it will show the “Not Registered On Network” error. If the phone doesn’t recognize the SIM card, then the service provider cannot connect with the IMEI and therefore, it cannot connect to the phone.Īlso Read: How To Fix Samsung Galaxy S5 Not Receiving Calls Issue Tmobile knew about the problem, they trick everybody and told the salesperson to push the phone and to delay or exchange so the time to return can expire, after 14 days you can’t exchange or do anything but wait until they fix or give back the money or exchange with another Samsung product.There are many reasons why “Not Registered On Network” error happens on Samsung Galaxy devices but the main reason is that the phone doesn’t recognize the SIM card. $600 in the garbage, after 6 years with Tmobile. I have in my desk a paperweight, looks beautiful, doesn’t work but looks beautiful.
Finally I talked to another tech at Tmobile and she said is a Samsung problem, I contacted the Samsung tech they told me the same things of Tmobile reset, sim card….and that is Tmobile problem. . Then one representative told me by july 13, that they knew about the connectivity problems with that particular phone. The solution they gave me was to sell the phone and buy another cellphone.
WiFi drop calls, drop calls with full signal bars. i did called, they told me to reset network, i did, then they gave me another A71 5G, same problems, full signal, but said not register on network, no network connections, switch to LTE 3g, nothing same thing, then is your location, my old phone Moto Z2 Force worked perfect and full bars, then is the sim card (was new but.) I switch the sim card, same problem. He kept pushing saying is the 5G signal is new, give a few days, after the 14 days he said call customer service at 611, of course after 14 days you can’t return or exchange the phone.
I bought it in june 28, the same problems everyone is experiencing happened to me, so I contact the manager at the store, before the 14 days.
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